Home News British Airways hacked, 380,000 payment-card details of customers compromised

British Airways hacked, 380,000 payment-card details of customers compromised

British Airways

In the latest victims of a massive cyber attack is British Airways. The airlines in a statement notified its customers that “From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making or changing bookings on our website and app were compromised.”

Around 380,000 payment-card details were stolen by hackers during the period. The airline has notified the police and investigations are underway. “The stolen data did not include travel or passport details.” The airline has requested users to reach out to their respective banks and reset their passwords as well as change their passwords for the British Airways website account. No details of the breach have been revealed. We believe, as the investigation proceeds, more details about the hack will unfold. Currently, the airline is working normally, and assured that future bookings will not be affected. “The breach has been resolved and our website is working normally. British Airways is communicating with affected customers and we advise any customers who believe they may have been affected by this incident to contact their banks or credit card providers and follow their recommended advice. We have notified the police and relevant authorities.”

The airlines also assured that it will compensate for all the losses (if any) to its customers. ‘Every customer affected will be fully reimbursed and we will pay for a credit checking service. We take the protection of our customers’ data seriously, and are very sorry for the concern that this criminal activity has caused. We will continue to keep our customers updated with the very latest information. We will be contacting customers and will manage any claims on an individual basis.”